The Clubhouse Casino Betting Rules
These Betting Rules explain how wagers are placed, recorded, settled and reviewed at The Clubhouse Casino. They apply to all casino games, promotional wagering activities and other betting services made available through your account, unless separate terms are shown for a particular product or promotion.
By opening an account or placing a wager, you confirm that you have read and understood these rules. The Clubhouse Casino aims to provide a fair and transparent gaming environment. Please read these provisions together with the applicable account, privacy, bonus and responsible gambling information on the website.
Who May Place Bets
The Clubhouse Casino is available only to individuals aged 18 or over. You must be legally permitted to access and use online gambling services in the place where you are located. It is your responsibility to check the rules that apply to you before registering or wagering.
You must use the service for your own personal purposes. Accounts must not be opened or used on behalf of another person, business or organisation. The Clubhouse Casino may request information to verify age, identity, location or eligibility before allowing access to certain services or processing a transaction.
- You must provide accurate and current registration information.
- You must not allow a person under 18 to access your account or use your balance.
- You must not place bets while located in a jurisdiction where the service is unavailable or prohibited.
- You must follow any access, verification or account restrictions applied to your profile.
Account Standards
Only one account may be operated by each customer unless The Clubhouse Casino has expressly approved an alternative arrangement. Your login details are personal and must be kept secure. You are responsible for activity completed through your account where you have failed to protect those details or have permitted another person to use them.
Account information must remain truthful throughout your relationship with The Clubhouse Casino. Changes to your name, address, payment information or other relevant details should be updated through the available account tools or raised through the contact page.
Before a withdrawal, promotion, transaction or wager can be completed, The Clubhouse Casino may carry out reasonable account checks. These checks can include identity, age, payment ownership and source of funds verification. A transaction or withdrawal may remain pending until requested information has been reviewed.
Wagers We Accept
A bet is treated as placed only when it has been submitted through the authorised website or application and recorded by The Clubhouse Casino. Selecting a stake or confirming a game action does not by itself guarantee acceptance. The account balance must contain sufficient available funds, or the wager must satisfy the conditions of an applicable promotion.
Before confirming a wager, check the game, stake, selection and any displayed terms carefully. Once accepted, a bet cannot normally be cancelled, amended or transferred. The Clubhouse Casino may decline, limit or restrict a wager where this is necessary for operational, security, compliance or integrity reasons.
- Bets must be submitted using the account belonging to the person placing them.
- Wagers must comply with any game-specific instructions displayed on the website.
- Only funds shown as available may be used for cash wagering.
- Attempts to bypass a stake, account or product restriction are not permitted.
- The transaction record held by The Clubhouse Casino is the primary record of accepted bets.
How Bets Are Settled
Accepted bets are settled in accordance with the rules and result information applicable to the relevant game or betting product. Where a game produces an outcome through its approved gaming system, that recorded outcome is used for settlement. Results may be subject to routine checks before winnings are credited.
Winnings, refunds and returned stakes are normally reflected in the account once settlement has been completed. Displayed balances may change while a wager is being processed, reviewed or corrected. If a result is later found to have been recorded incorrectly, The Clubhouse Casino may amend the settlement and make a corresponding balance adjustment.
Where a product has specific settlement provisions, those provisions take priority for that product. You should review the information displayed before wagering and retain your own transaction records if you wish to monitor activity over time.
When Bets May Be Voided
The Clubhouse Casino may void or cancel a bet where it was accepted in error, affected by a system malfunction, submitted after an applicable closing point, or connected with an event or game that cannot be settled fairly. A bet may also be voided where its acceptance resulted from inaccurate information or a clear pricing or display error.
If a bet is voided, the stake will generally be returned to the balance from which it was taken, unless a different outcome is required by the relevant product rules or the circumstances of the transaction. A void bet does not create a right to compensation for anticipated winnings.
- Duplicate transactions may be cancelled where they arose from a technical or processing fault.
- Bets linked to an unavailable, interrupted or incorrectly configured game may be reviewed.
- Where only part of a transaction is affected, the unaffected portion may remain valid.
- The Clubhouse Casino will review disputed void decisions using the available account and system records.
Promotional Wagering Conditions
Bonus funds, free bets and promotional rewards are subject to the terms displayed with the relevant offer. Those terms may set out eligibility, expiry, qualifying games, contribution rules, wagering requirements, maximum conversion conditions and withdrawal restrictions. The specific promotion terms apply in addition to these Betting Rules.
Unless promotional terms state otherwise, bonus funds cannot be treated as cash and may not be withdrawn before the applicable conditions have been met. Stakes used with a bonus may be applied in a particular order, and returns may be subject to the limits or restrictions shown in the offer.
The Clubhouse Casino may remove a promotion or adjust a promotional balance where an offer has been claimed more than once in breach of its terms, used through multiple accounts, or obtained by misleading or abusive conduct. Promotional participation must be genuine and must not be designed solely to exploit a technical or wording error.
Handling Technical Faults
Online services can be affected by interruptions, network delays, device problems, maintenance or software errors. You should not assume that an incomplete or delayed screen means a wager was accepted. Check your account history and transaction status before attempting to repeat an action.
If a technical issue causes a bet, result or balance to be recorded incorrectly, The Clubhouse Casino may suspend the affected game, correct the relevant record, void the affected transaction or return the original stake where appropriate. A customer must not knowingly exploit a fault or continue wagering after becoming aware that the service is displaying inaccurate information.
Concerns about a technical issue should be submitted through the contact page with the relevant time, game and transaction information. Do not provide your password or permit another person to access your account while investigating the issue.
Protecting the Platform
The Clubhouse Casino uses account monitoring and verification procedures to help protect customers, transactions and the integrity of its services. Activity may be reviewed where it appears unusual, coordinated, dishonest or inconsistent with normal account use.
Fraud, money laundering, identity misuse, payment abuse, collusion and attempts to manipulate a game or promotion are prohibited. You must use payment methods that belong to you or that you are authorised to use. The name and account information associated with a payment method may be checked against your customer details.
- Do not create duplicate accounts to obtain extra benefits.
- Do not use stolen, unauthorised or third-party payment credentials.
- Do not interfere with website code, game software, security controls or transaction records.
- Do not coordinate with others to distort outcomes or exploit promotional conditions.
- Cooperate with reasonable verification requests relating to your account or transactions.
Where suspicious conduct is identified, The Clubhouse Casino may delay transactions, restrict access, suspend or close an account, cancel affected bets, remove associated benefits and take any further action permitted by applicable rules.
Winnings and Payout Caps
The Clubhouse Casino does not state a universal payout amount in these Betting Rules. Any applicable maximum payout, game restriction, promotional cap or transaction condition will be shown in the relevant game, offer or account information before or during participation.
Where different limits appear to apply, the limit specifically connected with the game or promotion will generally govern that activity. A promotional maximum may differ from the treatment of cash-funded play. You should review the displayed terms before placing a bet, particularly when using bonus funds.
Payments may be delayed while identity, account ownership, payment method or game integrity checks are completed. A payout can be withheld or adjusted where the underlying wager is void, the balance resulted from an error, or the account is subject to a legitimate review.
Safer Gambling Expectations
Gambling should remain an entertainment activity, not a way to generate income or recover losses. Set limits that suit your circumstances and avoid wagering money needed for essential expenses. Never gamble when affected by alcohol, medication, stress or another factor that may impair your judgement.
- Decide how much time and money you can afford to spend before playing.
- Keep track of deposits, wagers and losses rather than relying on memory.
- Take regular breaks and stop when gambling is no longer enjoyable.
- Do not chase losses or increase stakes to try to recover money.
- Use the responsible gambling tools available through your account.
- Contact The Clubhouse Casino through the contact page if you need assistance with available account controls.
If gambling is causing financial, personal or emotional difficulty, stop playing and seek support from an appropriate professional or gambling support organisation in your area. The Clubhouse Casino may apply restrictions or exclusions where requested or where account activity raises responsible gambling concerns.
Updates to These Rules
The Clubhouse Casino may revise these Betting Rules to reflect changes to its services, games, security processes, promotional structure or operating requirements. The current version will be made available on the website, and the date or version information may be updated when changes are published.
Changes will not normally alter the settled outcome of a bet that was accepted before the change took effect, unless a correction is required because of an error, fraud, technical fault or another circumstance addressed by these rules. You should review the Betting Rules before continuing to use the service after an update.
If you do not agree with a revised provision, you should stop placing bets and use the contact page for information about your account. Continued use of The Clubhouse Casino after updated rules are published may indicate acceptance of the revised terms, subject to any rights that cannot lawfully be excluded.
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