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The Clubhouse Casino Terms & Conditions

These Terms and Conditions govern access to and use of The Clubhouse Casino website, accounts, games, promotions and related services. By creating an account or using the services, you confirm that you have read these terms and agree to follow them.

Please review this document carefully before playing. If you do not accept any part of these terms, you must not register, deposit funds or use The Clubhouse Casino.

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Agreement to These Terms

These terms form a binding agreement between you and The Clubhouse Casino. They apply to every visit, account activity, transaction and game session conducted through the website.

Additional rules may apply to particular games, promotions or payment methods. Where those rules are clearly presented, they form part of these terms. If there is a conflict, the specific rule will apply to the relevant activity.

You are responsible for reading the current version before using the services. Continued use after an update is published indicates acceptance of the revised terms.

Who May Use the Casino

The Clubhouse Casino is available only to individuals who are at least 18 years old. By registering, you confirm that you meet this minimum age requirement and that gambling is lawful for you in your location.

You must not access the casino on behalf of another person, permit a minor to use your account or use the services where online gambling is prohibited by applicable law. We may request evidence of age and location before allowing access or processing transactions.

If you discover that a person under 18 has used your account, notify us promptly and stop using the account until the matter has been reviewed.

Creating Your Account

An account is required for most casino services. Registration information must be accurate, complete and kept up to date. You may hold only one personal account unless we have expressly authorised otherwise.

Your login details are personal to you. Keep your password confidential, use appropriate device security and log out after using a shared device. You are responsible for activity carried out through your account where you have failed to protect your credentials.

  • Use your own name and lawful payment details.
  • Do not sell, transfer, rent or share your account.
  • Tell us promptly if you suspect unauthorised access.
  • Do not create duplicate accounts to obtain an unfair advantage.

Identity and Security Checks

We may verify your identity, age, address, payment ownership and other account information. Checks may be performed when you register, request a withdrawal, use a promotion or when account activity requires further review.

Documents must be genuine, current and clear enough to assess. We may temporarily restrict deposits, withdrawals or gameplay while verification is incomplete. If information cannot be verified, the account may remain restricted or be closed in accordance with applicable requirements.

You must cooperate with reasonable verification requests. Providing misleading, altered or false documents may result in account action and the cancellation of related benefits.

Funding Your Account

Deposits must be made using a payment method held in your own name or otherwise authorised for your personal use. The available methods, minimum amounts and processing conditions are shown on the website and may change.

Before depositing, check that the transaction is suitable for your budget. A deposit is not a guarantee of winnings, and funds should be used only for recreational play. We may decline, reverse or review a transaction where payment ownership, security or compliance concerns arise.

You should also check with your payment provider about any fees, limits or conversion charges. The Clubhouse Casino is not responsible for charges imposed by a bank, card issuer or other payment service.

Receiving Withdrawals

Withdrawal requests are processed using the available methods and verification procedures displayed in your account. We may return funds to the original payment method where this is appropriate, or request further information before releasing a balance.

Withdrawals may be delayed while identity checks, account reviews, payment confirmation or bonus conditions are completed. A withdrawal request does not remove your obligation to comply with these terms.

  • We may reject a request containing inaccurate or incomplete information.
  • Funds linked to an unauthorised payment may be withheld while the matter is investigated.
  • Any applicable transaction or processing charge will be disclosed where relevant.
  • We may correct balances affected by obvious technical or administrative errors.

Where a balance contains genuine winnings and no breach has occurred, we will handle the request in line with the published process and applicable rules.

Promotion Rules

Bonuses, free plays and other promotional offers are subject to their own conditions. Those conditions may specify eligibility, qualifying deposits, wagering requirements, game contributions, expiry dates, maximum winnings and withdrawal restrictions.

Read the full promotion terms before opting in. Unless expressly stated otherwise, only one offer may be used for the same qualifying activity. We may refuse or remove a benefit where an account is ineligible, duplicate participation is detected or the promotion has been abused.

Promotional balances and associated winnings may be cancelled if they were obtained through multiple accounts, prohibited play, payment misuse or other conduct that defeats the purpose of the offer.

Using the Services Properly

You may use The Clubhouse Casino only for lawful personal entertainment. You must follow the game rules, website instructions and any reasonable security measures applied to protect accounts and transactions.

You are responsible for the device, internet connection and software used to access the website. Keep operating systems, browsers and security tools reasonably up to date. We do not promise that access will always be uninterrupted or free from technical defects.

Fair play is required at all times. You must not attempt to manipulate game outcomes, interfere with the website or exploit a fault. If you identify an error, stop using the affected feature and report it rather than attempting to benefit from it.

Conduct That Is Not Allowed

The following activities are prohibited:

  • Fraud, theft, money laundering or use of funds obtained unlawfully.
  • Providing false information or impersonating another person.
  • Using stolen, unauthorised or third-party payment methods.
  • Using software, bots, scripts or devices designed to automate play.
  • Interfering with website security, servers, communications or game functionality.
  • Colluding with other players or using inside information to gain an unfair advantage.
  • Exploiting a software, pricing, settlement or promotional error.
  • Attempting to bypass account, location, age or responsible gambling controls.

We may investigate suspected misconduct and preserve relevant account, transaction or technical records. Action may be taken even if the conduct is discovered after a game, promotion or payment has ended.

Ownership of Website Content

The website, branding, graphics, text, game presentation, software and other materials supplied by The Clubhouse Casino or its providers are protected by intellectual property rights. They are made available for personal, non-commercial use only.

You may not copy, reproduce, publish, modify, distribute, reverse engineer or commercially exploit any part of the services without prior written permission. Nothing in these terms transfers ownership of any intellectual property to you.

Limits on Responsibility

We take reasonable steps to provide a secure and reliable service, but online services can be affected by telecommunications failures, maintenance, outages, device problems, third-party providers and events outside reasonable control.

To the extent permitted by applicable law, The Clubhouse Casino is not responsible for losses caused by your failure to protect account details, inaccurate information, misuse of the services, unsupported equipment or interruptions beyond our reasonable control.

Nothing in these terms excludes or limits a right or remedy that cannot lawfully be excluded or limited. Where liability cannot be excluded, it will be limited to the extent permitted by applicable law.

When Access May Be Restricted

We may suspend, limit or close an account where we reasonably believe that these terms have been breached, information is inaccurate, verification is incomplete, payment activity is suspicious or the account presents a security or compliance concern.

We may also restrict access to protect you, other players, our systems or the integrity of the games. During a review, deposits, gameplay, promotions or withdrawals may be temporarily unavailable.

Where appropriate, we will explain the next steps. If an account is closed, any remaining balance will be assessed after relevant checks, subject to lawful deductions, unresolved disputes and any applicable promotional conditions.

Handling Personal Information

We collect and use personal information needed to create accounts, verify users, process payments, provide customer support, maintain security and meet applicable obligations. Information may include identification, contact, transaction and technical account data.

Personal information is handled in accordance with our privacy practices and applicable privacy requirements. We may use trusted service providers where necessary to operate the casino, provided that appropriate safeguards are applied.

You should provide information that is accurate and notify us when important account details change. Requests concerning personal information may be subject to identity checks and any lawful limitations.

Safer Gambling Expectations

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set a budget and time limit before playing, and never gamble with money needed for essential expenses.

  • Take regular breaks and avoid playing when distressed, tired or under the influence.
  • Do not chase losses or increase stakes to recover previous results.
  • Use available account limits, breaks or exclusion tools when you need more control.
  • Ask a trusted person or a qualified support service for help if gambling is becoming difficult to manage.

You may contact us to discuss safer gambling measures available through your account. We may also apply restrictions where activity indicates that additional protection may be appropriate.

Changes to These Conditions

We may update these terms to reflect changes to the services, promotions, security measures, payment arrangements or applicable requirements. The latest version will be made available on the website.

Changes will normally apply from the stated effective date. If you do not agree with an update, stop using the services and contact us about closing your account. Continuing to use the casino after the effective date means you accept the revised terms.

How to Reach Us

For questions about these terms, account access, verification, payments, promotions or safer gambling options, contact The Clubhouse Casino at [email protected].

When contacting us, provide enough information for us to identify your account, but do not send passwords or complete payment credentials. We may request additional details through appropriate security procedures before discussing account-specific matters.

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